Bitcoin HelpDesk

“To view Bitcoin solely through the lens of economics, say, or cryptography is to miss the forest for the trees. Bitcoin lies at the intersection of, at the very least, these two, as well as financial theory, history, political philosophy, theoretical computer science, distributed systems theory, game theory, and network and protocol design.” ― Allen Farrington, Bitcoin Is Venice: Essays on the Past and Future of Capitalism

Bitcoin can be daunting at first. It's a decentralized network without an ad department or customer service. It's about self-responsibility and sovereignty. Still, every journey starts with a first step.

We're here to help you take that first step or make sure you get back on your feet if you stumble. We don't claim to have all the answers. However, we tumbled down the rabbit hole long ago, so at least we can help you avoid some of the many mistakes we made along the way. Still, it would be best if you did not trust us. We can only offer some advice. It's up to you to verify it and make it your own.

From "maybe that bitcoin thing is not completely insane, how might I acquire some?" to "omg, everything I own is in my bitcoin wallet, but I can't remember the password!!!" – we'll help if we can.

Ways to get in touch

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If you prefer long-form, send us an email at help@mekongmonkey.com. We'll also read your messages on Twitter and Facebook.

Not trading advice. You are solely responsible for your actions and decisions.